BLOG
Engineering Blog
Insights and learnings from our engineering team
2 posts
engineering
Building Smarter Conversation Flow: When AI Should Wait Before Responding
Anyone who's used a chatbot has experienced the awkward dance of interrupted conversations. Real conversations don't work this way. Here's how we fixed it.
Aug 29, 20256 min
engineering
The Technology Behind Carecode's Conversational AI
Chatbots were once hailed as the future of customer support automation. Generative Conversational AI ushers in a new era. Here's how Carecode's architecture works.
Aug 28, 20252 min