WhatsApp · Phone · Instagram
Care that resolves, 24/7, on any channel.
The AI Assistant answers your patients around the clock. It books, confirms, cancels and reschedules on its own — and hands the conversation to your team, with full context, when a person is needed.
40+ clinics and hospitals across Brazil, Mexico and the United States
Clínica Vida · assistenteonline · responde em segundosWhatsApp
Oi, preciso remarcar minha consulta de quinta 😕
Oi, Camila! Sua consulta com a Dra. Helena está marcada para quinta, 11/09, às 14h. Quer que eu procure outro horário?
Ações da IA nesta conversa1 de 4
✓ Paciente e consulta identificadas
Clinics and hospitals already using Carecode
How it works
From the first hello to a booked appointment.
- 01
Patient reaches out
On WhatsApp, at any hour, even after the front desk closes.
- 02
AI handles it
Checks the schedule in real time, books, confirms and reschedules.
- 03
Your team follows along
Everything is logged in the dashboard, and your team steps in when needed.
Your clinic's front desk
The clinic sees patients. The front desk can't keep up.
Demand keeps no business hours; your front desk does. Whatever isn't answered on the spot becomes a no-show, a queue, or a lost patient.
The patient calls at 8pm.
People book after work, on weekends, through the channel they already use. Nobody picks up — so they book somewhere else.
Endless confirming and rescheduling.
The team spends the day repeating the same messages — and the schedule still has holes the next morning.
The cancelled slot stays empty.
A last-minute cancellation leaves no time to work the waiting list. Every no-show is clinical time you never get back.
There's a better way. →
The patient writes. The schedule sorts itself out.
The AI checks real availability, honours each provider's rules, and hands back a confirmed slot in the same conversation.
Understands the request Text or voice, slang and typos included, in Portuguese, English or Spanish. It identifies the patient and what they need.
Checks the real schedule It checks availability by provider, location and appointment type, honouring blocks and overbooking rules.
Books and records It books, confirms, fires the reminder and returns the freed slot to the waiting list. All written back to your system.
Capabilities
Everything a front desk has to do, done on its own.
Multi-channel.
It answers on WhatsApp, phone and Instagram from the same brain — same memory, same rules, same schedule.
24/7 autonomous.
It answers, books, confirms, cancels and reschedules on its own. No hold queue and no opening hours.
Smart scheduling.
It checks real availability, avoids conflicts, refills cancellations and works the waiting list.
Multilingual and multimodal.
It talks in Portuguese, English and Spanish, by text or by voice, on whichever channel the patient picks.
Contextual memory.
It remembers the patient, their history and their preferences across every conversation, on any channel.
Hands off to a human.
When a conversation needs a person, it hands off to your team with full context — the patient repeats nothing.
Integrations
Works with the system you already use.
We integrate with the main electronic health records and scheduling systems in Brazil. The AI Assistant reads real availability and writes back into your system.
- Angular
- Clínica nas Nuvens
- Clinicorp
- ClinicWeb
- EyeCare
- Feegow(on request)
- Gemed
- Medicina Direta
- Medplus
- MindBody
- Nuria
- PersonalMed
- Prontuário Verde
- Stenci
- Tasy
Pricing
You pay per conversation, not per seat.
The AI Assistant costs R$ 1,75 per patient conversation. The higher the clinic's volume, the lower the cost per conversation. No per-user licenses, no hidden setup fee.
R$ 1,75/ conversation
up to 40x return for every real invested
Reference prices, subject to change. For a simulation with your clinic's volume, talk to our sales team.
Talk to our sales team →
Already using it
Clinics that decided to stop losing appointments.
“Today, about 70% of interactions are already resolved by Carecode. That volume equals the work of 2 human service positions.”
CEO · Clínica Mais Vida
“We spend years using an EHR that wasn't made for us. With Carecode it was different from the start. The feeling is that the system finally works on my side.”
Founder · Clínica Bellive
Frequently asked questions
What clinics ask about the AI Assistant.
Still have questions? Talk to our team on WhatsApp.
The assistant answers patients on WhatsApp, phone and Instagram, 24 hours a day, from the same brain. It books, confirms, cancels and reschedules appointments without human intervention, and hands off to your team when a case calls for personal attention.
No. It absorbs the repetitive volume — booking, confirming, rescheduling, routine questions — so your team can handle what needs judgement and presence. At clinics using Carecode, around 80% of interactions are resolved by the AI.
Yes. We integrate with the main electronic health records and scheduling systems in Brazil: Angular, Clínica nas Nuvens, Clinicorp, ClinicWeb, EyeCare, Feegow (on request), Gemed, Medicina Direta, Medplus, MindBody, Nuria, PersonalMed, Prontuário Verde, Stenci and Tasy. The AI Assistant reads real availability and writes back into your system. If your system isn't on the list, talk to us: the integration can be built over an API or through Careconnect.
Carecode has the shortest rollout in the market: weeks instead of months. Our team builds a work plan and you follow every step, from signing the contract to the AI running at full capacity.
Yes — and that's exactly where it pays off most. Nights, weekends and holidays stay covered, and the patient gets an answer on the spot instead of leaving a message.
AI Assistant for clinics on WhatsApp, phone and Instagram
Carecode's AI Assistant is your clinic's front desk running 24 hours a day. It talks to patients on the channel they already use, checks real schedule availability, and books, confirms, cancels and reschedules appointments without human intervention — handing the conversation to your team, with full context, when a case calls for a person.
Because it answers outside business hours and replies immediately, the AI cuts no-shows, refills cancellations and recovers patients who would otherwise never hear back. Carecode integrates with the main electronic health records and scheduling systems in the Brazilian market.
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