Engineering Blog
Insights and learnings from our engineering team
2 posts found
engineering
A Study on Latency and Perception
Latency is one of those invisible forces that shapes user experience more than most people realize. In healthcare, where patients may already be stressed, that perception becomes critical.
Oct 14, 202510 min
#latency#performance#user-experience
engineering
Building Smarter Conversation Flow: When AI Should Wait Before Responding
Anyone who's used a chatbot has experienced the awkward dance of interrupted conversations. Real conversations don't work this way. Here's how we fixed it.
Aug 29, 20256 min
#conversational-ai#user-experience#chatbots